Frequently Asked Questions

Everything you need to know about your journey to better rest.

What is the standard shipping time for orders?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.

Do you offer a trial period for your sleep products?

Yes, we offer a 30-night risk-free trial on all bedding and sleep accessories. If you aren't sleeping better, you can return them for a full refund.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Affirm.

Are your materials eco-friendly and sustainable?

Sustainability is core to our mission. We prioritize OEKO-TEX certified fabrics and organic materials to ensure your snooze is safe for both you and the planet.

What should I do if my item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos for a free replacement.